Frequently Asked

Common questions

Answers to questions patients often ask before their first appointment.

Most patients are referred by a GP or another health practitioner. A referral is also required for Medicare rebates to apply.

Your referral letter, any relevant imaging, a list of current medications, and reports from previous relevant surgery.

Imaging is often useful but not always required beforehand — this can be discussed with your referring practitioner or the practice.

Initial consultations generally allow enough time for a thorough history, examination and discussion of findings.

Surgical and non-surgical options are discussed together, along with expected recovery, so that any decision to proceed is informed.

Physiotherapy is a common part of recovery, particularly after surgery, and is arranged as part of your treatment plan.

Consulting locations are listed on the Locations page, including address and contact details for each site.

For urgent or emergency concerns, call 000 or attend your nearest emergency department. For time-sensitive but non-emergency referrals, see the Referrers page.

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